How does it work?
​
Here is a step by step to what usually happens:
​
​
-
Once you are ready for a house clearance or individual items removed, you contact us (Arrange time)
​​
We will reply as soon as possible via email or phone call, whichever is most convenient, in most cases its the same hour, but if not it will be the same day.
​
We will ask you things like: do you require full or part clearance, the sort of items you need removing, we may ask you for photos so we can provide a price we will be offering you. We may ask to come view the items if there are a lot; if this is convenient for you.
​
If we do come view your items, this is a FREE service, and NON obligatory, so if you are not happy with our quotation, you can think about it for a few days or decide not to go ahead.
​
​
​
2. When you are happy, we will arrange a time and date to complete your part / full house clearance (Collect items).
​
We will arrive promptly on the specified date and time; sometimes we do offer a same day service but this is subject to how busy we are etc.
​
If you wish to cancel as any point this is not a problem, just let us know.
​
​
​
3. Our dedicated team will clear the items you want moving and pay any monies you are owed. (Pay you)
This is as it sounds, we will arrive wearing all correct PPE, and remove all items agreed upon safely, and efficiently.
We will pay you any monies owed and give you a receipt for payment with all our details on should you need to contact us in the future.
​
​
​
4. The van will be driven to our warehouse and emptied. (Unload items)
​
On your side, that is the job completed. But, Behind the scenes our job has just begun.
​
Once our van reaches the warehouse we will sort the items into categories such as:
​
-
Furniture - These items will be sold in our shop. They will be cleaned or repaired if needed and they will be re-used by somebody else.
​
-
Clothing - Clothing is usually donated to local charity shops.
​
-
Electronics - Electronics are tested and sold in our shop or donated to a local charity shop.
​
-
Books - Some books are sold in our shop, some are donated to a local charity shop.​
​
-
Ornaments - Ornaments, Glass, Kitchen items and other 'Bric-A-Brac' items are usually sold in our shop or donated to charity.
​
-
Recyclable - Anything we cannot sell, or give away we will try and recycle.
​
-
Unusable - Unfortunately there are always some items which cannot be sold; maybe they are in poor condition or a charity shop will not accept them. Its a last resort after, but some items do end up in landfill for example: carpets, stained mattresses, faulty electronics, gas cookers, broken items.
​
​
​
Other FAQ
Do you pay or charge for your house clearance service?
Sometimes we pay, sometimes we charge, sometimes it works out at no cost.
​
Let me explain with some examples:
1. Your house is full of sell-able items - We will pay you competitively
2. Your house is full of non sell-able items - We will charge you.
3. Your house is a mix between sell-able and non sell-able - This could result in a payment, charge or no fee.
​
​
​
Can you lift and remove carpets?
We do lift and remove carpets if required. There is always a charge for this service because we have to take them to landfill.
​
​
​
Can you remove just a single item?
Yes! If its a single item, or a part house clearance with 20 items, or a full house clearance with 1000 items, no job too big, no job too small as they say.
​
​
​
Are you licenced and registered to carry waste?
Yes, we are. You will even get a copy of our certificate along with your receipt.
​
​
​
What happens to the items?
Most of the items from house clearances are sold in our shop and end up being loved in another home, other items are donated to local charity shops, some are recycled,
​
​
​
Do you buy antiques, collectables, new items, used items?
Anything we can sell, we will buy.
​
​
​
Do you clear flats?
We offer part of full house clearances on all property types, including residential or commercial. Flats, Bungalows, Houses, Factories, Offices, you name it and we will clear it.
​
​
​
Can you remove pianos?
Yes, but there is usually a charge.
​
​
​
Can you clear the property without us been there?
Yes we can. We can collect keys from family, neighbours, solicitors or estate agents.
or maybe you do not want be be around while we clear the property, this is also fine.
​
​
​
The fridge/freezer is still full, can you dispose of food stuffs?
Yes we can.
​
​
​
The house is just full of rubbish/junk, can you clear it?
Yes, but there is usually a cost. I say usually because what you class as rubbish might no actually be rubbish at all!
​
​
​
There are items in the property i do not want you to remove (maybe sentimental or spoken for) is this ok?
Yes, just just let our guys know and they wont remove anything you want to keep. It may be a good idea to put a sticker on each item, or move them into a corner of a room; just to avoid any confusion.
​
​
​
How quickly can you clear a house?
A standard house would take 3-4 hours to clear. This varies it could take 1 hour, it could take 3 days, each house is different but at the quotation stage an estimated time will be given.
We do also offer a same day and next service; it all depends how busy we are.
​
​
​
Can you give us a quote over the phone?
Usually no. Although every house clearance is different, if you can send photos of each item, we can give you an accurate quote.
​
​
​
How do you pay?
We usually pay by cash or bank transfer.
​
​
​
What areas do we cover? Here is a map of our preferred area, but We are available anywhere in Yorkshire.
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
If there is anything we have missed on this page, or you have any questions, please contact us.
​
​
​
​
